The school office opening hours are 08:30am to 4pm Monday to Friday. If you need to contact the school office, you can email office@elsworth.cambs.sch.uk or telephone (01954) 267272. Outside these hours, phone calls may go through to voicemail.

The school email inbox is only monitored during school opening hours. However, the office email inbox may be monitored outside these hours, to check for messages from parents relating to significant emergencies or safeguarding matters. We aim to respond to non urgent emails by the next working day.

Absence Due to Illness

It is very important that you notify the school if your child will be absent. Parents and carers should telephone the school office on the first day of absence on (01954) 267272, or email the school office at office@elsworth.cambs.sch.uk

If your child remains unwell and cannot come into school, parents/carers should call the school office to give further information and an indication of when they will return.

Arrangements for picking up your child

If you need to make alternative arrangements for picking up your child, please let the school office know as soon as possible on the day. If we are not aware of changes to pick up arrangements, we will not release your child to an unknown person until we have spoken to you directly.

Keeping Contact Details Up to Date

Please ensure you let the school office know of any changes to your contact details, especially contact phone numbers. If we need to contact you in an emergency, we must have up to date contact details on file.

How to Contact the Headteacher / Teacher

If you need to talk to the Headteacher, or a member of teaching staff, please contact the school office.

School Events / Dates

If you have a query about a school event or dates, please remember to check the school website since we try to keep it as up to date as possible.

Making Payments to the School

School Meals

School meals are invoiced for the term in advance. All payments should be made online via Parentmail. Should you have any issues using Parentmail please contact the school office.

The Den Before & After School Club

If your child has attended the breakfast or after school club (The Den), invoices will be emailed to parents at the end of each month. Payment can be made online using Parentmail, alternatively we do accept payment via Childcare Vouchers. Please contact the school office for more information.

Medical / Dental & Other Appointments

Please try to organise medical / dental and other appointments outside the school day if possible. If your child is required to attend an appointment during the day please let the school office know in advance, giving details of the appointment.